ClickPay Phone Numbers and Emails

Toll-Free Number:

  • (800) 533-7901

Firstservice Residential Support Center:

  • (888) 354-0135
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How to Contact ClickPay Customer Service?

Most Popular Number:

(800) 533-7901
Total calls: 338 Issues resolved: 16 Last call: Mar 27, 2024

What Is ClickPay Customer Service Phone Number?

ClickPay customer service phone number is 800-533-7901. Three directions of customer care service are available via the support number. They are resident/tenant support, property manager, and weather update issues. Due to the limited working hours Monday through Friday from 9 a.m. to 8 p.m. EST, the ClickPay contact line can remain busy for a while. Check the offered FAQs on the website in the Contact Us section, which is at the top center of the main website.

How Do I Contact ClickPay Customer Support via the App?

Open the application, scroll the page down, and select the Support button. ClickPay support chat is available both on the browser and on the app version of the website. Online chat works 24/7, which gives the chance to ask for assistance within comfortable hours. An application can be downloaded for Apple and Android systems.

What Are the ClickPay Business Hours?

ClickPay customer service working hours are Monday through Friday from 9 a.m. to 8 p.m. EST. This schedule is not relevant for the online chat, which works 24/7. Working hours can vary on holidays, so check the website, where regular fresh news is published.
The ClickPay corporate address is 433 Hackensack Ave, Hackensack, New Jersey, 07601, United States. The headquarters of the company is located there. The business hours of the corporate office are Monday through Friday from 8 a.m. to 6 p.m.

Is There an Email Address For Inquiries Regarding ClickPay Services?

ClickPlay email support address is support@clickpay.com. There is no post office address of the company, so email is the single way to send the letter to customer service. The answer to the letter can take up to several days, as the requests are considered on a first-order basis.

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Contact Information

ClickPay Website:

ClickPay Help Center:

Corporate Office Address:

ClickPay Corporate HQ
433 Hackensack Avenue
Hackensack, New Jersey 07601
United States

Other Info (opening hours):

East Coast Office

45 West 34th Street New York, NY 10001

West Coast Office

111 North Sepulveda Boulevard Manhattan Beach, CA 90266

More contact details

ClickPay Rating Based on 30 Reviews

Rating details

1.5
more details
Customer service
Billing Practices
Website
Discounts and Special Offers

Rating stats

Rating trend

Summary of ClickPay Customer Service Calls

427 TOTAL
CALLS
09:06 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ClickPay?

Payments and Charges Question:

  • “Payment”
  • “Billing error”
  • “To stop my automatic payment”

Account Question:

  • “Money was taken out account from click pay”
  • “Adding unite to my account”
  • “Took all my money out of my account”

Request for Information Question:

  • “Confirming deletion of account”
  • “I have a question”
  • “Find out how it is paid”

Return/ Replace Question:

  • “Change auto pay”
  • “Change my email and password”
  • “Change amount of payment”

Cards Question:

  • “Trying to give new card info my other card was lost.”
  • “Credit card”
  • “New credit card , old one involved with fraud”

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancel one property”
  • “Cancel accaunt”

Product/ Service Question:

  • “Loan information”
  • “Cant find my address in system”
  • “Using system”

Website/ Application Question:

  • “Error message on site.”
  • “Application issue password”

Shipping and Delivery Question:

  • “I did not get a confirmation email . That the money taking out of my account”
  • “I did not get a confirmation email”

Refund Question:

  • “Refund”

Other Question:

  • “It's not letting me add address”
  • “To pay rent”
  • “Error code 300”

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